wheel Mercury Sable 2009 SYNC Supplement 

Get ready for an intelligent conversation with your car.
The last time you stepped out without your cell phone or digital media player, did you feel
out of sync with the world? We don’t blame you. Our personal devices have become
indispensable extensions of our lives.
Ford ingenuity now brings you a better, more sensible way to remain connected to your
world while behind the wheel. Introducing SYNC - Powered by Microsoft®. SYNC offers voice
activated calling and voice activated music selection while allowing you to maintain your
focus on the road.
SYNC Features
• Send and receive hands-free calls
• Play your digital music through voice activated commands
• Use voice recognition to access your cell phone’s contact list
• Transfer an active phone conversation to a hands-free environment
• Play music stored on your digital media player
• Use your device while charging through the USB port
• Listen to music streaming from your Bluetooth® enabled phone
• Advanced voice recognition system fluent in English, French and Spanish
Congratulations on the purchase of your new
vehicle equipped with SYNC.


www.SyncMyRide.com

Exclusively available on Ford, Mercury and Lincoln vehicles.
Connecting your digital media player

WARNING: Driving while distracted can result in loss of vehicle control, accident and injury.
Ford strongly recommends that drivers use extreme caution when using any device that may
take their focus off the road. The driver’s primary responsibility is the safe operation of their
vehicle. Only use cell phones and other devices not essential to the driving task when it is safe
to do so.
1.
Ensure that the vehicle ignition and radio are ON.
2.
Plug the device into the USB port. Refer to your Owner’s Guide for exact location.
Note: If your digital media player has an ON/OFF switch, ensure that the device
is ON.
3.
Press

or VOICE.

Note: If your digital media player contains many media files, INDEXING may
appear in the radio display. When the indexing process is complete, you may
access the media content in your digital media player using voice commands.
4.

When prompted, say “USB”.
5 .

Play music by saying any of the following commands, “Play All”,
“Play Artist <name>”, “Play Album <name>”, “ Play Genre <name> ”,
“Play Playlist <name>” or “Play track <name> ”.
Note: At any time, you may press VOICE or
and say “Help” for more options.
A new way to rock while you roll
SYNC can shift your digital music into overdrive with voice-activated access to songs on your
digital media player.
• Voice activated music: Browse your music collection by genre, album, artist and
song title using simple voice commands.
• USB device charging: Long trip? You may run out of gas but you’ll never run out
of music. That’s because if your digital media player supports, SYNC will
automatically charge your digital media player when plugged into the USB port.

For more information, visit www.SyncMyRide.com

Mobile Phone Voice Commands
Mobile Phone Voice Commands: You can use any of the following commands whenever SYNC is in
phone mode:
Basic Commands
• Call <name>
•
Dial
(then follow dialog with
SYNC to speak a number)
• Call history inc oming
• Call history outgoing
• Call history missed
• Go to privacy

Additional Commands
• Call <name> at home
OR mobile
•
Call <name> at work
OR in office
• Phoneb ook <name>
•
Phonebook < name>
at home
•
Phonebook <name>
on mobile •
Phonebook <name>

at work OR in office
•
Phonebook <name>
on other
• Connections
• Menu
• Join
• Hold

HELPFUL HINT: When using voice commands, remember SYNC is expecting to hear exactly
what is listed in your phonebook or music device.
For the latest information on features and device compatibility, refer to SyncMyRide.com.
Phone Settings & Bluetooth Commands
Mobile Phone Settings “Additional Commands” Voice Commands: When in phone mode, you
can press the VOICE or button and say ”Menu“ to use the following commands:
• (Phone) settings
(message) notification ON
•
(Phone) settings
(message) notification OFF
• (Phone) connections
• Phone name • Signal
•
(Phone) settings (set)
phone ringer
•
(Phone) settings (set)
ringer one
•
(Phone) settings (set)
ringer two •
(Phone) settings (set)
ringer three
• Text message inbox
•
(Phone) settings (set)
ringer OFF

HELPFUL HINT: The words in parentheses ( ) here are optional, the system understands the
command with or without them.

Bluetooth Audio Voice Commands: You can use the following commands whenever music is being
provided from your mobile phone via Bluetooth streaming audio:
• Pause
• Connections • Play previous track
• Play• Play next track
© Copyright August 2008 by Ford Motor Company. Specifications and descriptions contained within are based upon current information available at the time of release.

106590_09a_SYNC_QRG_041608.indd 24/16/08 4:52:33 PM

Get ready for an intelligent conversation with your car.
The last time you stepped out without your cell phone or digital media player, did you feel
out of sync with the world? We don’t blame you. Our personal devices have become
indispensable extensions of our lives.
Ford ingenuity now brings you a better, more sensible way to remain connected to your
world while behind the wheel. Introducing SYNC - Powered by Microsoft®. SYNC offers voice
activated calling and voice activated music selection while allowing you to maintain your
focus on the road.
SYNC Features
• Send and receive hands-free calls
• Play your digital music through voice activated commands
• Use voice recognition to access your cell phone’s contact list
• Transfer an active phone conversation to a hands-free environment
• Play music stored on your digital media player
• Use your device while charging through the USB port
• Listen to music streaming from your Bluetooth® enabled phone
• Advanced voice recognition system fluent in English, French and Spanish
Congratulations on the purchase of your new
vehicle equipped with SYNC.

www.SyncMyRide.com
Exclusively available on Ford, Mercury and Lincoln vehicles. Connecting your digital media player
WARNING: Driving while distracted can result in loss of vehicle control, accident and injury.
Ford strongly recommends that drivers use extreme caution when using any device that may
take their focus off the road. The driver’s primary responsibility is the safe operation of their
vehicle. Only use cell phones and other devices not essential to the driving task when it is safe
to do so.
1. Ensure that the vehicle ignition and radio are ON.
2. Plug the device into the USB port. Refer to your Owner’s Guide for exact location.
Note: If your digital media player has an ON/OFF switch, ensure that the device
is ON.
3. Press
or VOICE.
Note: If your digital media player contains many media files, INDEXING may
appear in the radio display. When the indexing process is complete, you may
access the media content in your digital media player using voice commands.
4. When prompted, say “USB”.
5 .
Play music by saying any of the following commands, “Play All”,
“Play Artist <name>”, “Play Album <name>”, “ Play Genre <name> ”,
“Play Playlist <name>” or “Play track <name> ”.
Note: At any time, you may press VOICE or and say “Help” for more options.
A new way to rock while you roll
SYNC can shift your digital music into overdrive with voice-activated access to songs on your
digital media player.
• Voice activated music: Browse your music collection by genre, album, artist and
song title using simple voice commands.
• USB device charging: Long trip? You may run out of gas but you’ll never run out
of music. That’s because if your digital media player supports, SYNC will
automatically charge your digital media player when plugged into the USB port.

For more information, visit www.SyncMyRide.com

Mobile Phone Voice Commands
Mobile Phone Voice Commands: You can use any of the following commands whenever SYNC is in
phone mode:
Basic Commands
• Call <name>
• Dial
(then follow dialog with
SYNC to speak a number)
• Call history inc oming
• Call history outgoing
• Call history missed
• Go to privacy

Additional Commands
• Call <name> at home
OR mobile
• Call <name> at work
OR in office
• Phoneb ook <name>
• Phonebook < name>
at home
• Phonebook <name>
on mobile •
Phonebook <name>
at work OR in office
• Phonebook <name>
on other
• Connections
• Menu
• Join
• Hold

HELPFUL HINT: When using voice commands, remember SYNC is expecting to hear exactly
what is listed in your phonebook or music device.
For the latest information on features and device compatibility, refer to SyncMyRide.com.
Phone Settings & Bluetooth Commands
Mobile Phone Settings “Additional Commands” Voice Commands: When in phone mode, you
can press the VOICE or button and say ”Menu“ to use the following commands:
• (Phone) settings
(message) notification ON
• (Phone) settings
(message) notification OFF
• (Phone) connections
• Phone name • Signal
•
(Phone) settings (set)
phone ringer
• (Phone) settings (set)
ringer one
• (Phone) settings (set)
ringer two •
(Phone) settings (set)
ringer three
• Text message inbox
• (Phone) settings (set)
ringer OFF

HELPFUL HINT: The words in parentheses ( ) here are optional, the system understands the
command with or without them.
Bluetooth Audio Voice Commands: You can use the following commands whenever music is being
provided from your mobile phone via Bluetooth streaming audio:
• Pause
• Connections • Play previous track
• Play• Play next track
© Copyright August 2008 by Ford Motor Company. Specifications and descriptions contained within are based upon current information available at the time of release.
106590_09a_SYNC_QRG_041608.indd 24/16/08 4:52:33 PM

Get ready for an intelligent conversation with your car.
The last time you stepped out without your cell phone or digital media player, did you feel
out of sync with the world? We don’t blame you. Our personal devices have become
indispensable extensions of our lives.
Ford ingenuity now brings you a better, more sensible way to remain connected to your
world while behind the wheel. Introducing SYNC - Powered by Microsoft®. SYNC offers voice
activated calling and voice activated music selection while allowing you to maintain your
focus on the road.
SYNC Features
• Send and receive hands-free calls
• Play your digital music through voice activated commands
• Use voice recognition to access your cell phone’s contact list
• Transfer an active phone conversation to a hands-free environment
• Play music stored on your digital media player
• Use your device while charging through the USB port
• Listen to music streaming from your Bluetooth® enabled phone
• Advanced voice recognition system fluent in English, French and Spanish
Congratulations on the purchase of your new
vehicle equipped with SYNC.

www.SyncMyRide.com
Exclusively available on Ford, Mercury and Lincoln vehicles. Connecting your digital media player
WARNING: Driving while distracted can result in loss of vehicle control, accident and injury.
Ford strongly recommends that drivers use extreme caution when using any device that may
take their focus off the road. The driver’s primary responsibility is the safe operation of their
vehicle. Only use cell phones and other devices not essential to the driving task when it is safe
to do so.
1. Ensure that the vehicle ignition and radio are ON.
2. Plug the device into the USB port. Refer to your Owner’s Guide for exact location.
Note: If your digital media player has an ON/OFF switch, ensure that the device
is ON.
3. Press
or VOICE.
Note: If your digital media player contains many media files, INDEXING may
appear in the radio display. When the indexing process is complete, you may
access the media content in your digital media player using voice commands.
4. When prompted, say “USB”.
5 .
Play music by saying any of the following commands, “Play All”,
“Play Artist <name>”, “Play Album <name>”, “ Play Genre <name> ”,
“Play Playlist <name>” or “Play track <name> ”.
Note: At any time, you may press VOICE or and say “Help” for more options.
A new way to rock while you roll
SYNC can shift your digital music into overdrive with voice-activated access to songs on your
digital media player.
• Voice activated music: Browse your music collection by genre, album, artist and
song title using simple voice commands.
• USB device charging: Long trip? You may run out of gas but you’ll never run out
of music. That’s because if your digital media player supports, SYNC will
automatically charge your digital media player when plugged into the USB port.

For more information, visit www.SyncMyRide.com

Mobile Phone Voice Commands
Mobile Phone Voice Commands: You can use any of the following commands whenever SYNC is in
phone mode:
Basic Commands
• Call <name>
• Dial
(then follow dialog with
SYNC to speak a number)
• Call history inc oming
• Call history outgoing
• Call history missed
• Go to privacy

Additional Commands
• Call <name> at home
OR mobile
• Call <name> at work
OR in office
• Phoneb ook <name>
• Phonebook < name>
at home
• Phonebook <name>
on mobile •
Phonebook <name>
at work OR in office
• Phonebook <name>
on other
• Connections
• Menu
• Join
• Hold

HELPFUL HINT: When using voice commands, remember SYNC is expecting to hear exactly
what is listed in your phonebook or music device.
For the latest information on features and device compatibility, refer to SyncMyRide.com.
Phone Settings & Bluetooth Commands
Mobile Phone Settings “Additional Commands” Voice Commands: When in phone mode, you
can press the VOICE or button and say ”Menu“ to use the following commands:
• (Phone) settings
(message) notification ON
• (Phone) settings
(message) notification OFF
• (Phone) connections
• Phone name • Signal
•
(Phone) settings (set)
phone ringer
• (Phone) settings (set)
ringer one
• (Phone) settings (set)
ringer two •
(Phone) settings (set)
ringer three
• Text message inbox
• (Phone) settings (set)
ringer OFF

HELPFUL HINT: The words in parentheses ( ) here are optional, the system understands the
command with or without them.
Bluetooth Audio Voice Commands: You can use the following commands whenever music is being
provided from your mobile phone via Bluetooth streaming audio:
• Pause
• Connections • Play previous track
• Play• Play next track
© Copyright August 2008 by Ford Motor Company. Specifications and descriptions contained within are based upon current information available at the time of release.
106590_09a_SYNC_QRG_041608.indd 24/16/08 4:52:33 PM

SYNC VOICE RECOGNITION FEATURE
SYNC is equipped with an advanced interactive Voice Recognition (VR)
system. This system allows you to perform many operations by
“speaking” certain commands to the system. The system will respond
with a series of audible tones, prompts, questions and spoken
confirmations depending on the situation and the chosen level of
dialogue interaction.
Feedback through audible tones
Your VR system will respond through various audible tones. You may
hear a tone at the following times:
• When you press VOICE or
on your steering wheel controls.
• When you access the help feature.
• When the VR system does not understand your request
• When a VR session is completed successfully
• When a VR session is ended unsuccessfully
• When a speed dependent feature has been accessed
• When a new device is connected
SYNC has five different audible tones that will play depending on the
circumstance.
• Initial: Sounds when you are entering a new mode.
• Positive: Sounds for a positive recognition or a successful VR session
completion.
• Negative: Sounds for a negative recognition, an unsuccessful VR
session, or when a speed dependent feature has been accessed.
• Listening: Sounds when the system is ready to listen for a command.
• Help: Sounds when you ask for ’Help’.
Confirmation prompts
Confirmation prompts are short questions asked by the system when the
system has not clearly understood your request or when there are many
possible responses to your request. For example, if you have
Confirmation prompts ON, the system may say, “Phone, is that correct?”.
The system will then listen for a “Yes” or “No” confirmation from you. If
you say “Yes”, the system will proceed. If you say “No”, the system will
ask you to say the command again. If you have Confirmation prompts
OFF, the system will simply make a best guess as to what you requested.
2009 SYNC/MGM (mgm)
Supplement
USA (fus)
Introduction
6SeeEnd User License Agreement at the end of this book

USING VOICE COMMANDS WITH SYNC
There is a push to talk button on your steering wheel controls labeled
either VOICE or
. Press to activate Voice Recognition. You will hear a
tone and LISTENING will appear in the radio display signaling that the
system is ready to accept your command. Speak the command clearly to
ensure that the system is able to recognize and perform the desired
function.
For the best voice recognition performance:
• Ensure that the interior of the vehicle is as quiet as possible. Wind
noise from open windows and road vibrations may prevent the system
from correctly recognizing spoken voice commands.
• After pressing VOICE or
, wait until the tone sounds and
LISTENING appears in the radio display before speaking a command.
Any command spoken prior to this will not register with the system.
• At any time, you can interrupt the system while it is speaking by
pressing VOICE or
. The system will respond with a listening tone
and allow you to speak a command.
• Speak naturally without large pauses in between words.
At any time, you may say these commands:
• USB •SYNC
• Bluetooth Audio •Line in
• Phone •Voice settings
• Cancel •
Vehicle health (if equipped, U.S.
only)
• Help
USB: Say to access the device connected to the USB port.
SYNC: Say to return to the main menu.
Bluetooth audio: Say to access/use streaming music from your cellular
phone enabled with Bluetoothwireless technology.
Line in: Say to access the device plugged into your auxiliary input jack.
Phone: Say to access hands-free phone mode.
Voice settings: Say to access the voice settings menu. Refer to
Commands for voice settings in the following section.
Help: Say at any time for options in a specific mode. SYNC will list
various options for you audibly. The ‘help’ request is always available.
2009 SYNC/MGM (mgm)
Supplement
USA (fus)
Voice recognition system overview
8SeeEnd User License Agreement at the end of this book

SYSTEM CONTROLS
SYNC will interact with your audio system, steering wheel controls, and
DVD system (if equipped).
QUICK REFERENCE CHART
The following chart is a quick summary of your radio and steering wheel
controls as well as their respective function(s).
Radio control Steering wheel
control Function
Press to activate SYNC hands-free
calling or to answer an incoming call.
When in phone mode, press to send
a call, text message, to put a call on
hold and answer another call, or to
initiate a multi-party call.
Press and hold to end a call.
Press and hold to cancel a call to
emergency services when using the
911 Assist feature (if equipped).
Press and hold to exit phone mode
when not in an active call.
N/A VOICE
Press to activate Vo ice Recognition.
Press and hold to end an active
voice session.
Refer to the Voice recognition
system overview chapter for further
information.
SEEK
/
TUNE knob
,
,
Press / turn to scroll through various
menus and selections.
OK OK Press to confirm your selection.
2009 SYNC/MGM (mgm)
Supplement
USA (fus)
SYNC system controls
10SeeEnd User License Agreement at the end of this book

Radio control Steering wheel
control Function
MENU N/A Press while in an active call to access SYNC active call options.
Refer to Active call menu options
in the SYNC phone features
chapter.
Press MENU while in media to
access SYNC MEDIA MENU. Refer to
the SYNC media features chapter
for further information.
AUX N/A Press repeatedly to cycle through available auxiliary sources. For
further information, refer to Using
your media menu in theSYNC
media features chapter.
TEXT N/A When the > indicator appears, press to advance the text in the radio
display. Press repeatedly to view
additional phone contact information
or media information.
REV, REW,
N/A Press and hold to reverse within a track.
FF, FWD,
N/A Press and hold to advance within a track .
SHUFFLE (if
available) N/A Press and release to shuffle current
music content.
/
(Play/Pause) N/A Press to play / pause the currently
playing music.
2009 SYNC/MGM (mgm)
Supplement
USA (fus)
SYNC system controls
11SeeEnd User License Agreement at the end of this book

WARNING:Do not wait for 911 Assist to initiate an emergency
call if you are capable yourself. Dial emergency services
immediately to avoid delayed response time, which could increase the
risk of serious injury or death after a crash. If you do not hear 911
Assist within 5 seconds after the crash, the system or phone may be
damaged or non-functional.
The cell phone or 911 Assist hardware may become damaged in a
crash, the vehicle may lose battery power, or the cell phone may
be thrown from the vehicle, which could prevent operation.
Additionally, not all crashes deploy an airbag or activate the fuel
pump shut-off, which are the criteria to initiate 911 Assist.
WARNING: Always place cell phone in a secure location to
prevent it from becoming a projectile or becoming damaged in
the event of a collision. Failure to do so may cause serious injury or
damage the phone which could prevent 911 Assist from functioning
properly.
In the event of a crash involving the deployment of an airbag or the
activation of the fuel pump shut-off, SYNC is designed to assist
occupants in attempting to contact emergency services by dialing 911
through the occupant’s paired and connected Bluetoothenabled cellular
phone. In the event that a connected cellular phone is damaged or loses
connection to SYNC, SYNC will search for and connect to any available,
previously paired cell phone and continue to place the call to 911. Before
initiating the call, SYNC provides a 10 second window that allows the
driver or passenger to decide whether to cancel the call by pressing and
holding
on the steering wheel controls or on the audio system.
Before initiating the 911 call for the occupants, SYNC will say the
following or a similar message:
“A crash has occurred. SYNC will attempt to place a call to 911. To
cancel, press and hold the phone button.”
If the call is not cancelled and a successful call is made, a pre-recorded
message will be played for the 911 operator and then the occupant(s) in
the vehicle will be able to communicate with the 911 operator. The
pre-recorded message will be similar to the following example:
“A vehicle crash has been detected that has deployed an airbag or
activated the fuel pump shut-off in a SYNC equipped vehicle. Please send
assistance. You are now connected with the vehicle occupants.”
2009 SYNC/MGM (mgm)
Supplement
USA (fus)
SYNC phone features
37SeeEnd User License Agreement at the end of this book

END USER NOTICE
MICROSOFT WINDOWSMOBILE FOR AUTOMOTIVE IMPORTANT
SAFETY INFORMATION
This system Ford SYNC™ contains software that is licensed to
Manufacturer FORD MOTOR COMPANY by an affiliate of Microsoft
Corporation pursuant to a license agreement. Any removal, reproduction,
reverse engineering or other unauthorized use of the software from this
system in violation of the license agreement is strictly prohibited and
may subject you to legal action.
Read and follow instructions
Before using your Windows Automotive-based system, read and follow all
instructions and safety information provided in this end user manual
(“User’s Guide”). Not following precautions found in this User’s Guide
can lead to an accident or other serious consequences.
Keep User’s Guide in Vehicle
When kept in the vehicle, the User’s Guide will be a ready reference for
you and other users unfamiliar with the Windows Automotive-based
system. Please make certain that before using the system for the first
time, all persons have access to the User’s Guide and read its
instructions and safety information carefully.
WARNING: Operating certain parts of this system while driving
can distract your attention away from the road, and possibly
cause an accident or other serious consequences. Do not change
system settings or enter data non-verbally (using your hands) while
driving. Stop the vehicle in a safe and legal manner before attempting
these operations. This is important since while setting up or changing
some functions you might be required to distract your attention away
from the road and remove your hands from the wheel.
GENERAL OPERATION
Voice Command Control
Functions within the Windows Automotive-based system may be
accomplished using only voice commands. Using voice commands while
driving allows you to operate the system without removing your hands
from the wheel.
2009 SYNC/MGM (mgm)
Supplement
USA (fus)
End user license agreement
75